Patients

Healthcare systems contract with APA to help patients with complex insurance-related problems.

APA helps people navigate through complex insurance rules. Our goal is to help people gain coverage (if they are uninsured) or maximize available coverage (if they are insured).

If your health care provider has referred you to APA, we look forward to working with you.

If you have not been referred to APA, we recommend that you contact the Patient Financial Services department at your health care provider. They may be able to assist you in evaluating insurance coverage options and refer you to other resources that can help.

What does APA do for patients?

For cases referred to APA, our Advocates help patients apply for benefits in local, state, and federal programs including:

  • Medicaid
  • Social Security Income
  • Social Security Disability Income
  • Children’s Health Insurance
  • Crime Victim Funds
  • Veterans Benefits
  • COBRA
  • Medicare
  • Workers' Compensation
  • Motor Vehicle Accident
  • And dozens of other programs

What should I expect when an Advocate represents me?

APA Advocates develop a supportive and compassionate relationship with each patient, collecting accurate family and financial details related to the enrollment process.

Your APA Advocate will:

  • Evaluate your situation and help you understand which benefits program you might qualify for.
  • Serve as your guide through the complex application process.
  • Complete the necessary applications and any other paperwork.
  • Get you enrolled as eligibility allows.