Compliance

APA complies with all applicable Federal and State regulatory standards.

Critical Compliance Challenges

  • Maintaining strict HIPAA and HITECH standards
  • Complying with all applicable laws and regulations
  • Implementing best practices for information and physical security
Critical Compliance Challenges

The APA Solution



Policies and Procedures

APA has developed and implemented internal policy and procedures related to the use and disclosure of Personal Identifiable Information (PII) and Protected Health Information (PHI) that are compliant with HIPAA and HITECH standards.

Compliance Training

All APA employees, contractors and interns complete mandatory Privacy and Security Training with emphasis on ensuring proper collection and handling of consumer PII/PHI. Training is completed on the first day of work and refresher education is mandated annually. Course completion and test results are tracked through APA’s Learning Management System. APA ensures that any agent, including a subcontractor, to whom PII/PHI is provided or received from, agrees to the same restrictions and conditions with respect to such information.

Information Security

It is the policy of APA, that personal information about consumers being screened for medical assistance programs will be collected only to the extent necessary to provide the services or benefit desired; that only appropriate information will be collected; and that the consumer shall understand the reason the information is being collected. APA complies with all state and federal security standards and applicable laws and regulations related to access and control of sensitive information.

Encryption

Every APA computer is encrypted to ensure that sensitive information is only accessible to the registered user of that machine. In addition, APA ensures that our email communications containing PHI information is fully encrypted.

Physical Security

APA has implemented physical safeguards at our facilities, including security systems, key fobs for every building entry point, with controlled scheduled access for all employees.

“APA is committed to maintaining the highest standards of compliance and security.”

Kim Peppers

Privacy Officer

Advanced Patient Advocacy

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